At Sturdy Stages, we are committed to delivering your orders efficiently and reliably, ensuring a smooth shopping experience from checkout to delivery.

Order Processing
All orders are processed after confirmation via phone or email. Orders are typically prepared and dispatched within 1–3 business days after confirmation. Orders placed on weekends or public holidays will be processed on the next working day.

Shipping Charges
Shipping charges, if applicable, will be clearly displayed at checkout before you complete your purchase. Any additional costs will be communicated in advance.

Delivery Process
We partner with trusted courier services to ensure your order reaches you safely. Once your order is dispatched, you may receive confirmation details to help you stay updated on your delivery.

Cash on Delivery
We offer cash on delivery (COD) as our payment method. Please ensure that the correct amount is available at the time of delivery to avoid any inconvenience.

Order Tracking
Where available, tracking information will be shared with you after dispatch so you can monitor the progress of your shipment.

Failed Deliveries
If a delivery attempt is unsuccessful due to incorrect information or unavailability, our courier partner may attempt re-delivery. Continued failed attempts may result in order cancellation.

Damaged or Incorrect Items
If you receive a damaged or incorrect item, please contact us within 48 hours of delivery at [email protected]. We will assist you with a replacement or resolution as per our return policy.

Contact Us
For any questions or concerns regarding shipping, feel free to reach out to us at:
Email: [email protected]